FAQ

The item I want is sold out
If the size that you are looking for is advertised as ‘Back In Stock Soon’ then it is highly likely that it will be available again, generally within the next month or so. Please add yourself to the update list by clicking on the ‘Notify Me’ button and entering your e-mail address and we will then be in touch as soon as it is available to order. Please note – we recommend that you place your order as soon as you can when you receive our ‘Back In Stock’ e-mail as popular items do tend to sell out quickly when they’re restocked. If the size that you are looking for is no longer showing on the product page then unfortunately we are unable to restock it so apologies for the disappointment.

I’m not sure which size to order – can you help?
Of course – please feel free to either give us a call, drop us an e-mail and we should be able to help recommend the right size for you. Alternatively, we have included comprehensive size guides on all our product pages which you can refer to.

How do I tell my friends about Roman Fashion?
It’s easy, you can use our Refer A Friend offer which can be found on every product page. Just click on the ‘Share with your friends’ button and you can email your friends to introduce them to roman-fashion.co.uk. They will receive an email with a discount code and a message from you to let them know you have recommended www.roman-fashion.co.uk to them. If they create an account and place an order using the discount code within 2 months, not only will they get 10% off their first order but we’ll also automatically credit your account with 10% off your next order. Everyone’s a winner!

I saw a product in the press but can’t find it
This probably means that the product is temporarily out of stock. Items that have featured in the press usually sell out incredibly quickly but we try and re-stock them as soon as possible. If you would like further information about a specific product, please e-mail our customer services team with the name of the item you are interested in as the subject of the mail. We will then get back to you as soon as we can with as much information as possible.

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